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Frequently Asked Questions

Read our FAQ to find out everything you might want to know about your stay at Olá Onda Guesthouse in Ericeira.

casa ola onda holiday home ericeira

What happens when I need to cancel my booking?

Try to get in touch with us as soon as possible. Up until 8 weeks before arrival you will receive a 75% refund, 6 weeks 50%, 4 weeks 25%. If you cancel less than 1 month before arrival no refund will be made. No exceptions can be made to this policy and rescheduling is not possible. We are a very small scale guesthouse and unfortunately we cannot be more flexible than this. In case you don’t feel comfortable with this policy, we completely understand and we would advise to make a last-minute booking, and to get travel insurance.

Could you arrange surf lessons for us?

Yes, we would be happy to! We work together with a professional surfschool close to Olá Onda that provides lessons and rents surfboards and wetsuits. Each surf lesson is about 1,5 to 2 hours.  Check out our surf page for more info and pricing. It’s recommended to book in advance if you travel between May and October.

Is there a kitchen I can use ?

We do not have a kitchen for guests available in the B&B. We serve a healthy breakfast every morning that’s included in the price of the room, and drinks and snacks are available throughout the day. For lunch and dinner our guests go out into town. Ericeira is filled with high quality and very affordable restaurants, and the center is only 10-15 minutes walking. This way you can experience real Portuguese food & wine whilst supporting the local economy. We provide a list with our best restaurant recommendations at check-in. If you prefer to have a kitchen, we recommend booking our holiday home Casa Olá Onda.

Are kids welcome?

Yes, kids of 13 years and older are welcome at the holiday home Casa Olá Onda. The rooms in the B&B are not suited for kids, that is why there we have the minimum age of 18 years.

Do I need to rent I car when staying at Olá Onda?

rent a car ericeira portugal

The beach and city center are both within walking distance, 10-15 minutes. So it’s not necessary to rent a car. Public transportation is well organized to both Lisbon and Sintra. However, if you want to discover the region a bit more, and you’d like to be flexible, we advise you to rent a car. For a reliable car rental company, you can book through our partner.  If you are still in doubt about whether to rent a car or not, check out our blog ‘Should you rent a car when coming to Ericeira’.

What is the weather like in Ericeira?

The weather in Ericeira is very unpredictable because of the cold Atlantic. Always bring a warm sweater for the cool nights and don’t forget to check the weather forecast before coming to Ericeira. Read everything about the weather in our blog.

Can we stay with you as a group?

Unfortunately Olá Onda is not suitable for groups, that is why it is not possible to rent the entire guesthouse. Our maximum amount of people per booking is 6 persons. For groups larger than 6 persons we recommend to book a private villa.

What time can we check in and out?

Checking in is possible between 16.00h and 22.00h, check-out is at 11.00h.

Do you have a common room?

B&B Ericeira Ola Onda

Yes, we have two common areas in our guesthouse. One is where we serve breakfast every morning, the other is on the first floor and has a desk to work at, yoga mats you can use, and a big book case. You can also read one of our surfbooks and relax on the couch. There’s a fridge filled with drinks that you can buy throughout the day.

What does Olá Onda mean?

Olá Onda is Portuguese for “hello wave”. We’ll tell you the whole story when you’re here 😉

If you don’t surf, is Ericeira still fun?

mountainbiking ericeira foz do lizandro

Very fun! There is so much more to see and do than just surfing. Just check out our adventures page.

Can we park our car somewhere close to the house?

Yes we have a parking space in our garden. Also, our street is very quiet so if the garden is full, there are always enough parking spots in our street.

Are dogs allowed?

We love dogs but unfortunately we cannot allow them at Olá Onda because of hygiene reasons. Our little dog Berto will be around, however, he is never allowed in the rooms of the guesthouse.

Who are you?

owners ola onda guesthouse ericeira

We are Jasper and Darcie, a Dutch/Portuguese couple that decided in 2016 to renovate an old Portuguese villa into a guesthouse. We love surfing, mountainbiking and hiking. Read more about us.

Any other questions? Don’t hesitate to contact us!